Delivery & Returns
SPDI LIMITED will endeavor to have your product delivered within 3-5 working days. All goods are physically checked by our staff prior to dispatch. We regret that at present we cannot deliver on Bank Holidays or weekends. Orders for delivery from outside the Republic of Ireland or to islands surrounding the coast of Ireland delivered within 3 - 10 working days.
While SPDI LIMITED will endeavor to meet our delivery estimates, SPDI LIMITED cannot guarantee delivery within these time frames and we will not accept responsibility if your order is delivered outside the 3-5 day time frame. We would strongly recommend that you do not arrange for tradesmen to carry out work on your behalf until your order has actually been delivered.
Title to the goods will only pass when delivery is acknowledged by a valid signature from a member of your household who is 18 years or over.
RETURNS AND REFUNDS
If you have bought an item(s) online at www.spdi.ie and would like to return it:
Please note, when applicable, the ‘delivery charge’ will be refunded through the Online Store. You will only be refunded your ‘delivery cost’ if the return is as a result of our error. If you paid by PayPal, in this instance please contact our Online Store first so we can organise the return/refund.
*SPDI LIMITED are happy to accept any ‘online product’ return as long as it is in its original condition and packaging is re-saleable within 7 days of purchase. Replacement products will be charged (including delivery) until the returned product has been received in a re-saleable condition. You will only be refunded your delivery cost if the return is as a result of our error (e.g. faulty product or incorrectly shipped). If we agree to provide you with a refund we will instruct our Merchant Acquirer to credit your credit card account within 30 days of receipt of the returned product. Your statutory rights are not affected.
Please note: If you are returning a faulty item within warranty with a receipt, then you may be entitled to a repair. If it can’t be repaired you may be offered a replacement and if it can’t be replaced you may be offered a refund. With the nature of any faults, each case will be dealt with on an individual basis.
How much does delivery online cost?
There is a min delivery charge of €12.00.
Where do you deliver?
We provide a fast, flexible nationwide delivery service.
When do you deliver?
We aim to provide all our customers with a flexible delivery service. Delivery times can vary depending on the product quantity. You can choose your delivery date calling as. If you have any queries, please give us a call on (01) 882 8839
Dublin: 1-2 days
Nationwide: Within five days
We offer same-day delivery in the Dublin area when you order before 12 a.m. Simply send as an email at firstname.lastname@example.org or call on (01) 882 8839 to arrange a time. (Subject to availability)
What if I miss delivery?
No problem, The courier will leave a calling card with details of your local depot and where you can collect your order.
Please check the stock before purchasing large amount and call us to arrange a pre-order for you.
Once you have placed your order and chosen your collection date:
1. You will receive an email confirming we have received your order.
2. Your order will be processed by our online team.
You must produce the following documents when collecting an order in-store:
Photo ID (only passport or drivers licence will be accepted).
Address: 142a Slaney Close, Dublin Industrial Estate, Glasnevin, D11, Eircode: D11 TDE0
Phone: (01) 882 8839
|Monday 9.30am - 5.00pm|
Tuesday 9.30am - 5.00pm
|Wednesday 9.30am - 5.00pm|
|Thursday 9.30am - 5.00pm|
|Friday 9.30am - 5.00pm|
|Saturday 10am - 2pm|